PRIVACY POLICY

Effective Date: 16/10/25
Last Updated: 16/10/25

At Electro Haven, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By accessing our website or making a purchase, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you create an account, place an order, or contact us.
Device & Usage Information: IP address, browser type, device information, pages visited, and interaction with our site to improve functionality and user experience.
Cookies & Tracking Data: We use cookies and similar technologies to enhance your browsing experience and understand how our website is used.

2. How We Use Your Information

We use the collected data to:

Process transactions and fulfill your orders.
Communicate with you about your purchases, account, or customer service inquiries.
Improve our website, services, and customer support.
Send marketing communications (only with your consent).
Ensure website security and prevent fraud.
Comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal data to third parties. We may share your information in the following limited circumstances:

Service Providers: With trusted partners who help us with payment processing, order fulfillment, website hosting, and marketing. They are required to handle your data securely and only for the intended purpose.
Legal Requirements: When required by law, regulation, or legal process, or to protect the rights and safety of Electro Haven or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Your Rights and Choices

You have the right to:

Access or update your personal information at any time.
Request deletion of your account or personal data.
Opt-out of receiving promotional emails by clicking “unsubscribe” or contacting us directly.
Disable cookies through your browser settings, although this may affect website functionality.

5. Data Security

We implement industry-standard security measures such as encryption, secure servers, and restricted access to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting any personal information.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Electro Haven
Email: BenE@electrohaven.com